Liaison | CER

On site quality representation for Automotive Supplier Clients.
Attendance at all Customer quality and warranty meetings.
Attendance at all Customer engineering and vehicle launch meetings.
Direct involvement with Customer quality and engineering teams in understanding quality concerns, data collection, measurement analysis and root cause identification.
Direct involvement with Customer quality and engineering teams in establishing Interim Containment Actions.
Direct involvement with Client quality and engineering teams to understand and establish Permanent Corrective Actions.
Communication with Client and Customer teams to present Client actions and countermeasures to address identified quality concerns.
Interaction with Customer production teams and managers in the production environment.
Understand, adhere to and practice safety guidelines in the production environment.
Work and communicate within the Quality Strategies teams to developed team concepts, goals and directions to increase efficiency.

Over 1 million hours of service.
Average tenure of our Liaison Support is 7.5 years per site.
Overall ROI per site is .5 million per year.
Only Liaison source active in every North American OEM. Adding cost savings to single source customers.
Only Liaison source 100% Insured to cover all North American sites.
Only OEM Liaison Source with strategic staffing located within 30 min of each location.